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Why can’t my shoppers see Google Pay?

Find out why a shopper may not be able to see Google Pay as a payment option on their device

If a shopper cannot see Google Pay as a payment option on their device, it could be because they:

  • Are not using a compatible device.
  • Have not set up Google Pay on their device or added an eligible card.
For more information, see Google’s article: Check if your phone can make contactless payments.