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Why can’t my shoppers see Apple Pay as a payment option?
Find out why a shopper may not be seeing Apple Pay on their device
If a shopper reports that they can’t see Apple Pay as a payment option on their device, it could because they:
- Are not using Safari.
Apply Pay works only with Safari and no other browsers. - Are not using a compatible device.
For information, here’s an Apple article: Devices Compatible with Apple Pay.
- Don’t have Apple Pay set up on their device.
For information, here’s an Apple article: Set up Apple Pay.
For more information about using Apple Pay, shoppers can visit Make purchases using Apple Pay on the Apple website.