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      How do I download a report in AMS?

      Find out how to download a report in AMS

      To download a report:

      1. Log in using your credentials at the AMS portal.
      2. Navigate to Transaction Search:  From the left-hand menu, go to Gateway Transactions → Transaction Search.
      3. Set Your Search Criteria: Select the desired date range for your report. In the Transaction Type field, change the default value from "Any" to either "Disputes" or "Chargebacks", depending on the report you need.
      4. Click Search to generate the results. You can amend the search criteria at any time to refine your results.
      5. Download the Report: Once the results are displayed, use the Export or Download option (located at the bottom of the results table) to download the report in your preferred format (e.g., CSV or Excel) - please see example below:

        How to download a report in AMS image