How do I change or reset my Cashflows Portal password?
If you have forgotten your password or would like to change it, follow the steps below.
Passwords are case sensitive. Your new password must:
- Be at least 12 characters long.
- Contain both letters, numbers and special characters.
To change or reset your password:
- Display the Cashflows Portal sign-in page.
- Select Forgotten password?.
- Enter your email address.
- Select Email link.
- We will send you an email containing a link to set a new password. Select the link to open the Change password page.
- On the Change password page, enter a new password.
- Re-enter your new password in the confirm new password field.
- Select submit. A confirmation page will confirm that your new password is active. We will also send you a confirmation email.
Note: Password emails may be delivered to your junk or spam folder. The link expires after 24 hours. If the link expires, repeat the steps above to request a new email.
If your account is locked after a period of inactivity
If you have not signed in for a while(3month), your account may be locked. Email support@cashflows.com for assistance and provide:
- Your Merchant ID (MID).
- The email address linked to your Cashflows Portal account.
Where can I find my MID? Your MID and registered email address can be found in your activation email.