How do I review payments in AMS?

1. Sign in to AMS.

2. From the menu, select Merchant Accounts, then Account Statement.

3. Select Remittance Statement.

The Remittance Statement shows transfers made from your merchant account to your nominated bank account. Locate the relevant remittance and note its date, amount and reference. The description may include wording such as “Faster Payments bank transfer” or “BACS bank transfer”.

4. Open the Batch Settlement Report. Use the remittance date and any available batch or transfer reference to narrow the results.

5. Select the relevant batch to view the transactions included in it.

6. Check that the total value of the transactions matches the relevant amount shown on the Remittance Statement.

7. To download the transaction details, select the export option and choose CSV or XLSX.