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How do I review payments in Cashflows Portal?

Find out how to identify a remittance and review the transactions included in it

1. Sign in to Cashflows Portal.

2. From the Cashflows Portal menu, select Reporting.

3. Select Business Account Statement.

4. Locate the relevant remittance and note its date, amount and reference. The description may include wording such as “Faster Payments bank transfer” or “BACS bank transfer”.

5. Open the settlement batch report. Use the remittance date together with any available batch or transfer reference to narrow the results.

6. Select the relevant batch to view the transactions included in it.

7. Compare the batch total with the relevant amount shown on the Business Account Statement. Where a remittance contains more than one batch, review each included batch before comparing the overall total.

8. To download the transaction details, select Export and choose CSV or XLSX.